STANDARD TERMS AND CONDITIONS OF SALE
Guarantee
We offer a 3 month, no quibble, guarantee. We require evidence of purchase including, a picture of the unique stock ID label, the actual product, box and proof of fault (pictures of printing etc or damage). Upon satisfactory evidence of purchase a replacement or credit note will be offered.
Returns
Items can be returned to us within 3 months of the invoice date.
A restocking fee of 10% or £10, whichever is the greater will be applied.
Products must be returned to us at the customers expense. If any products are damaged, opened or soiled then additional costs will apply.
Products that are used or where the manufacturers seal has been removed, will not be accepted.
Cut Off times
OEMs: 4:45pm Monday to Thursday & 3:30pm on a Friday
Compats: 4:15pm Monday to Thursday & 3:30pm on a Friday
Modern Slavery
As our business turnover is less than £36 million per annum, we have not published an annual slavery and human trafficking statement under the Modern Slavery Act 2015. However, we are satisfied that our operation and our supply chains within UK and Europe are free from modern slavery.